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| May 4, 2009 @ 12:00am |
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posted by Melinda Warford | | I liked the fact that I was in and out very quickly and that they took me to work and also picked me up when I didn't have a return ride.
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| May 2, 2009 @ 12:00am |
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posted by Satisfied Customer | | It didn't take long to service my van.
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| May 2, 2009 @ 12:00am |
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posted by David H Pugh | | Always courteous and thorough. Very willing to schedule around work hours.
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| April 27, 2009 @ 12:00am |
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posted by Satisfied Customer | | Friendly, makes one feel like they are really important for their business.
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| April 25, 2009 @ 12:00am |
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posted by Satisfied Customer | | Excellent personal, excellent dealership.
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| April 25, 2009 @ 12:00am |
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posted by Nathan Cochran | | The check in lady was very nice. Explained what needed to be done and made the situation as comfortable as possible.
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| April 24, 2009 @ 12:00am |
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posted by Mitzi Tewell | | The people working the service department were so friendly and made me feel right at home. They understood exactly what I needed and were very efficient.
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| April 17, 2009 @ 12:00am |
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posted by Amanda Mason | | I liked the fast responsive attitude and action of the managers.
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| April 16, 2009 @ 12:00am |
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posted by Elizabeth Taylor | | Friendly and courteous! They're great!
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| April 15, 2009 @ 12:00am |
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posted by Joan Raines-Phillips | | Helpful, professional staff, quick to answer all my questions. My car was fixed right the first time and in an efficient and timely manner.
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| April 14, 2009 @ 12:00am |
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posted by Michael Averdick | | The staff and the service are great. I drive 180 miles round trip to go to this dealership for service-which should show that I like to do business with this dealership.
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| April 10, 2009 @ 12:00am |
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posted by Heather Warman | | The sales person was very nice. Went out of her way to bring the vehicle inside because it was raining.
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| April 9, 2009 @ 12:00am |
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posted by Alison Young | | My appointment was for 7 a.m. However the service department opens early to accommodate the customers. This cuts down the wait time. I very much appreciate the excellent customer service at Glenn Toyota.
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| April 8, 2009 @ 12:00am |
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posted by Laura Bailey | | They worked hard to meet my needs and to steer me in the right direction concerning the issues I had at another Toyota dealership. They were prompt and courteous and understanding.
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| April 8, 2009 @ 12:00am |
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posted by Denise Nall | | Wonderful service, wonderful staff, wonderful experience every time, no hassles, no problems, always respectful and friendly.
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| April 2, 2009 @ 12:00am |
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posted by Carol Payton | | Received service in a timely manner.
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| April 1, 2009 @ 12:00am |
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posted by William Downey | | I was able to get in and out quickly.
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| March 25, 2009 @ 12:00am |
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posted by John Miles | | I like the reliability. Did what they said they'd do within the time frame they had committed to.
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| January 5, 2009 @ 12:00am |
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posted by Satisfied Customer | | I'm always able to get me in and out without a long wait.
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| December 30, 2008 @ 12:00am |
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posted by Satisfied Customer | | I trust the service manager to do what's needed to fix my car.
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| December 30, 2008 @ 12:00am |
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posted by Satisfied Customer | | The location is convenient, the people are friendly, the staff is professional and qualified.
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| December 29, 2008 @ 12:00am |
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posted by Satisfied Customer | | I talked to the parts department manager for a while and Glenn has a great guy there. His name is Danny and has been with for Toyota for a good while. Every time I go in for a part he knows just what I need.
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| December 23, 2008 @ 12:00am |
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posted by Satisfied Customer | | Glenn Toyota has a good service advisor.
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| December 20, 2008 @ 12:00am |
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posted by Satisfied Customer | | It was all excellent! Great personal attention, and quick work.
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| December 13, 2008 @ 12:00am |
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posted by Satisfied Customer | | I was satisfied with my experience.
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| December 13, 2008 @ 12:00am |
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posted by Satisfied Customer | | Friendly and quick service.
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| December 12, 2008 @ 12:00am |
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posted by Satisfied Customer | | The service was prepaid and I was still treated like a paying customer.
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| December 10, 2008 @ 12:00am |
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posted by Satisfied Customer | | I know and trust the service advisor, and ease of scheduling service.
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| December 9, 2008 @ 12:00am |
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posted by Satisfied Customer | | My Avalon is a 2000 model so I have been numerous times for service. Always I leave satisfied with the service performed/problem solved. I appreciate the staff treating me with courtesy and respect.
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| November 25, 2008 @ 12:00am |
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posted by Satisfied Customer | | The service was speedy and there was a comfortable waiting area.
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| November 10, 2008 @ 12:00am |
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posted by Satisfied Customer | | Pleasant service managers and staff, but most importantly, their honesty and concern.
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| November 7, 2008 @ 12:00am |
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posted by Satisfied Customer | | The staff is very nice and easy to deal with.
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| November 1, 2008 @ 12:00am |
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posted by Satisfied Customer | | I like the price and hours of operation.
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| November 1, 2008 @ 12:00am |
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posted by | | Easy in and out of the dealership.
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| October 31, 2008 @ 12:00am |
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posted by Satisfied Customer | | Friendly-recognized the problem and fixed what I needed done. Did not do a "sell job" on everything else they could have offered.
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| October 23, 2008 @ 12:00am |
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posted by Satisfied Customer | | Took care of my needs, no questions asked that were not necessary, to my satisfaction.
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| October 23, 2008 @ 12:00am |
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posted by Satisfied Customer | | The appointment time and waiting area were nice.
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| October 20, 2008 @ 12:00am |
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posted by Satisfied Customer | | All the service employees are very nice and easy to talk to.
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| October 17, 2008 @ 12:00am |
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posted by Satisfied Customer | | The staff was friendly and on time estimating servicing.
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| October 17, 2008 @ 12:00am |
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posted by Satisfied Customer | | I liked the effort of the Service Representative to obtain approval of additional service work required while the vehicle was disassembled for the original requested service.
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| October 17, 2008 @ 12:00am |
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posted by Satisfied Customer | | Excellent work by technician, no surprises on the bill, and professional Service Advisor.
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| October 16, 2008 @ 12:00am |
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posted by Satisfied Customer | | Very efficient service and clean waiting area.
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| October 13, 2008 @ 12:00am |
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posted by Satisfied Customer | | Friendly and clean, didn't have to wait to get the work order written up. Finished in time promised.
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| October 10, 2008 @ 12:00am |
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posted by Satisfied Customer | | Liked the service manager, helpful and accommodating.
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| October 8, 2008 @ 12:00am |
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posted by Satisfied Customer | | A very good dealership with nice people.
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| October 7, 2008 @ 12:00am |
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posted by Satisfied Customer | | I was approached immediately when I drove up and I enjoyed being able to sit in a chair to explain what I needed to have done.
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| October 6, 2008 @ 1:07pm |
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posted by Satisfied Customer | | Thank you for your continued perfect customer service. Your customer service is precisely why we keep coming back!
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| October 6, 2008 @ 12:00am |
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posted by Satisfied Customer | | I liked the promptness of having a loaner vehicle to drive back to work.
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| October 3, 2008 @ 12:00am |
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posted by Satisfied Customer | | They got the truck in and out quickly. I am impressed with the addition to detail and the care they take to keep my truck clean while in their shop.
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| September 29, 2008 @ 12:00am |
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posted by Satisfied Customer | | The staff greets me by name when I arrive.
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| September 25, 2008 @ 12:00am |
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posted by Satisfied Customer | | Beth took really good care of everything as she always does. I could not have been happier.
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| September 22, 2008 @ 12:00am |
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posted by Satisfied Customer | | I like that I'm able to just wait for my car and not have to have someone pick me up and return me to the dealership.
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| September 18, 2008 @ 12:00am |
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posted by Satisfied Customer | | I can trust the job will be done right.
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| September 18, 2008 @ 12:00am |
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posted by Satisfied Customer | | My car was serviced in less than an hour while I waited, had a cup of coffee and read a book.
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| September 17, 2008 @ 12:00am |
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posted by Satisfied Customer | | I liked the attention to detail, care for the customer, and quality of work.
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| September 17, 2008 @ 12:00am |
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posted by Satisfied Customer | | I really appreciate having coffee available while waiting for the service, keep up the great work!
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| September 16, 2008 @ 12:00am |
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posted by Satisfied Customer | | It seems as if they really care about my needs.
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| August 26, 2008 @ 12:00am |
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posted by Satisfied Customer | | Everyone was very courteous and the quality of work was excellent. They also made you feel very comfortable during the wait.
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| August 19, 2008 @ 12:00am |
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posted by Satisfied Customer | | A rental car was available for only $9.95 a day. I did not know this. I would have been there a month sooner!
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| August 13, 2008 @ 6:50pm |
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posted by Satisfied Customer | | Entirely satisfied with entire visit. I have all servicing done at this dealership.
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| August 13, 2008 @ 12:03pm |
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posted by Satisfied Customer | | Patched tire with no charge.
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| August 13, 2008 @ 11:59am |
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posted by Satisfied Customer | | I like that your associate's were willing to explain the problem and recommend the appropriate solution.
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| August 13, 2008 @ 3:58am |
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posted by Satisfied Customer | | Time to complete the work was very good.
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| August 12, 2008 @ 6:54pm |
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posted by Satisfied Customer | | The price for the service provided was excellent, and the staff was extremely polite.
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| August 12, 2008 @ 11:56am |
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posted by Satisfied Customer | | They are very nice, letting you know what is wrong with the vehicle and the price to fix it before they begin working on the vehicle.
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| August 9, 2008 @ 12:00am |
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posted by Satisfied Customer | | Everyone there was extremely nice and helpful.
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| August 9, 2008 @ 12:00am |
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posted by Satisfied Customer | | Staff is friendly and quick. They always make me feel like a friend rather than just a customer.
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| August 6, 2008 @ 12:00am |
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posted by Satisfied Customer | | I like the courtesy extended by staff and professionalism of all the staff.
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| August 4, 2008 @ 12:00am |
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posted by Satisfied Customer | | The staff was friendly and decaf coffee was in the cool waiting room.
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| August 1, 2008 @ 12:00am |
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posted by Satisfied Customer | | Time for completing service was minimal.
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| July 31, 2008 @ 12:00am |
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posted by Satisfied Customer | | I was very pleased that there are things in the waiting room to help occupy children while you wait. Normally I don't have don't have children with me, so I didn't even think about toys or book. Thank you.
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| July 28, 2008 @ 12:00am |
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posted by Satisfied Customer | | I liked the professionalism and convenience of dropping the vehicle off and being shuttled to the office and picked up when work was completed.
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| July 25, 2008 @ 12:00am |
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posted by Satisfied Customer | | Drive up with no waiting, with shuttle service.
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| July 25, 2008 @ 12:00am |
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posted by Satisfied Customer | | They all made me feel very comfortable,considered my questions, and didn't rush me to make a decision.
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| July 23, 2008 @ 12:00am |
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posted by Satisfied Customer | | Every person I encounter is friendly, helpful, an I never feel uncomfortable there.
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| July 21, 2008 @ 12:00am |
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posted by  | | Beth had a friendly attitude, and fast service.
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| July 19, 2008 @ 12:00am |
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posted by Satisfied Customer | | First excellent work, second I was warmly welcomed, third the surrounding at the dealership was very pleasant.
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| July 19, 2008 @ 12:00am |
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posted by Satisfied Customer | | Continued excellent service and fairness, true to your customers.
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| July 17, 2008 @ 12:00am |
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posted by Satisfied Customer | | The shuttle service is the reason I have my car serviced at Glenn Toyota.
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| July 15, 2008 @ 12:00am |
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posted by Satisfied Customer | | Friendly personnel, trust in the recommendations for the quality of service on the car, and a comfortable waiting area.
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| July 15, 2008 @ 12:00am |
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posted by Satisfied Customer | | I liked the friendly personnel, trust in the recommendations for and quality of service on a car, and comfortable waiting area.
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| July 11, 2008 @ 12:00am |
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posted by Satisfied Customer | | Everything was handled in the most effective manner.
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| July 9, 2008 @ 12:00am |
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posted by Satisfied Customer | | Wendell Brown was extremely nice and an asset to the dealership.
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| July 8, 2008 @ 12:00am |
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posted by Satisfied Customer | | I don't feel like I get taken for services that are not needed.
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| July 7, 2008 @ 12:00am |
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posted by Satisfied Customer | | One of the sales associates (Dana) very nicely asked if he could drop us off at a local restaurant and then gave us the telephone numbers of the shuttle to bring us back, but when we called for it the bus was cross town so Dana once again came and picked us up. I believe this was above and beyond good service. |
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| July 7, 2008 @ 12:00am |
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posted by Satisfied Customer | | I have dealt with this dealer for years and feel comfortable with them. That is why I drive 30 miles for service.
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| July 7, 2008 @ 12:00am |
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posted by Satisfied Customer | | Our salesperson found a truck that was more than we thought we were going to buy. We were able to get the color we really wanted and with more options.
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| July 2, 2008 @ 12:00am |
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posted by Satisfied Customer | | Convenient hours, courteous employees, beverages while you wait.
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| June 26, 2008 @ 12:00am |
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posted by Satisfied Customer | | Quick and prompt service. Called the next day to see if everything went well.
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| June 26, 2008 @ 12:00am |
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posted by Satisfied Customer | | Quick and prompt service (called the next day to see if everything went well).
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| June 25, 2008 @ 12:00am |
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posted by Satisfied Customer | | The complimentary ride to and from work was a great part of the value of the oil change for me.
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| June 25, 2008 @ 12:00am |
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posted by Satisfied Customer | | I am complimentary of all aspects of this dealership and am appreciative of their efforts.
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| June 23, 2008 @ 12:00am |
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posted by Satisfied Customer | | I was treated with what I felt was honesty and respect.
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| June 20, 2008 @ 12:00am |
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posted by Satisfied Customer | | The job was completed in a short time.
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| June 18, 2008 @ 12:00am |
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posted by Satisfied Customer | | I liked the clean, efficient and well run operation at Glenn Toyota. Those things make me fell comfortable that my service need are going to be met.
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| June 13, 2008 @ 12:57pm |
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posted by Satisfied Customer | | I love how my vehicle is always done on or before the promised date/time. My vehicle has always been fixed correctly the first time. Thank you! |
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| June 11, 2008 @ 12:00am |
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posted by Satisfied Customer | | It was done on time, and with no surprises.
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| June 11, 2008 @ 12:00am |
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posted by Satisfied Customer | | My wife was treated with respect.
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| June 11, 2008 @ 12:00am |
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posted by Satisfied Customer | | The ability to get the vehicle serviced the next day was great, didn't have to wait long.
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| June 10, 2008 @ 12:00am |
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posted by Satisfied Customer | | I thought all were excellent in performing their jobs.
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| June 6, 2008 @ 12:00am |
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posted by Satisfied Customer | | I was helped trouble shoot on the phone before dropping it off.
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| June 2, 2008 @ 12:00am |
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posted by Satisfied Customer | | The work was completed in a correctly and timely manner.
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| May 30, 2008 @ 12:00am |
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posted by Satisfied Customer | | Good customer service from beginning to end.
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| May 29, 2008 @ 12:00am |
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posted by Satisfied Customer | | The nicest car dealership I have ever visited. Everyone at Glenn is kind, friendly, respectful, and knowledgeable.
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| May 29, 2008 @ 12:00am |
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posted by Satisfied Customer | | Brian Bingham is the best sales person I have ever worked with.
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| May 29, 2008 @ 12:00am |
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posted by Satisfied Customer | | Brian Bingham is a great asset to your dealership.
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| May 29, 2008 @ 12:00am |
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posted by Satisfied Customer | | Brian made the whole experience effortless for me. Excellent job!
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| May 29, 2008 @ 12:00am |
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posted by Satisfied Customer | | I love Glenn Toyota, Robert Hall was my salesman and he made me feel like family!
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| May 22, 2008 @ 12:00am |
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posted by Satisfied Customer | | The staff was casual, friendly, and professional.
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| May 22, 2008 @ 12:00am |
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posted by Satisfied Customer | | They found something wrong with the car I had neglected to mention.
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| May 21, 2008 @ 12:00am |
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posted by Satisfied Customer | | Service tech found problem and corrected quickly.
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| May 17, 2008 @ 12:00am |
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posted by Satisfied Customer | | The service was great.
Prewitt, Myra |
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| May 14, 2008 @ 12:00am |
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posted by Satisfied Customer | | I liked the fact that all repairs were covered under my extended warranty.
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| May 12, 2008 @ 12:00am |
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posted by Satisfied Customer | | The person that greeted us at the door was so friendly. The dealership always looks clean and inviting.
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| May 10, 2008 @ 12:00am |
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posted by Satisfied Customer | | I got in and out fast.
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| May 10, 2008 @ 12:00am |
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posted by Satisfied Customer | | I liked everything I had done.
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| May 9, 2008 @ 12:00am |
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posted by Satisfied Customer | | Cleanliness, courtesy.
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| May 6, 2008 @ 12:00am |
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posted by Satisfied Customer | | They were very thorough and did things in a timely manner.
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| May 2, 2008 @ 12:00am |
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posted by Satisfied Customer | | Convenience and promptness.
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| April 30, 2008 @ 12:00am |
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posted by Satisfied Customer | | Friendly service and promptness.
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| April 29, 2008 @ 12:00am |
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posted by Satisfied Customer | | Most liked: All of it. Great service.
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| April 24, 2008 @ 7:46am |
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posted by Satisfied Customer | | Service was excellent like always.
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| April 23, 2008 @ 11:48pm |
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posted by Satisfied Customer | | Your service to my Matrix was excellent as usual. Thank you for continuing to provide courteous, and friendly personnel to handle the care of my auto.
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| April 23, 2008 @ 8:22pm |
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posted by Satisfied Customer | | Service request was prompt and courteous. Customer lounge was neat and orderly.
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| April 22, 2008 @ 6:29am |
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posted by Satisfied Customer | | I am very pleased, as always, with the service and attention I received. In my opinion, you have a high quality service department.
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| April 21, 2008 @ 12:00am |
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posted by Satisfied Customer | | Glenn Toyota followed up with multiple thank you emails and a gift of scented candle. Nice touch!
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| April 21, 2008 @ 12:00am |
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posted by Satisfied Customer | | They told me the price of the xD and what they would give me for my truck up front. THIS WORKED VERY WELL!
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| April 19, 2008 @ 12:44pm |
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posted by Satisfied Customer | | Great service. Great and friendly personnel.
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| April 19, 2008 @ 10:00am |
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posted by Satisfied Customer | | I was very satisfied with my first experience at your dealership. The store is clean, the staff cordial and I was able to get in and out in a reasonable amount of time. I decided to defer the work they suggested I needed and there was no pressure to do otherwise. We are dedicated Toyota customers (since 1972) and will put your store at the top of our list when we need to replace our Avalon.
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| April 18, 2008 @ 12:00am |
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posted by Satisfied Customer | | Dealing with Skeet is always a pleasure. We call her up and tell her what we would like and she always comes through. She keeps in regular contact during the process and always addresses our needs. She is always cheerful and positive and a great salesperson.
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| April 17, 2008 @ 12:00am |
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posted by Satisfied Customer | | They told me exactly what they did.
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| April 15, 2008 @ 12:00am |
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posted by Satisfied Customer | | I stayed at the dealership and waited-done in one hour.
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| April 15, 2008 @ 12:00am |
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posted by Satisfied Customer | | Fast and friendly service.
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| April 8, 2008 @ 12:00am |
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posted by Satisfied Customer | | Easy in-easy out "the best".
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| April 1, 2008 @ 3:03pm |
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posted by Satisfied Customer | | Prompt attention and the offer to do it "now".
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| April 1, 2008 @ 12:00am |
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posted by Satisfied Customer | | Martin Henry, the sales team member handled himself very professionally. Called several times to see if I was satisfied. Did not push the sale!
Spagnoletta, Orcellia |
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| March 15, 2008 @ 12:00am |
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posted by Satisfied Customer | | They treat you with respect unlike other Toyota dealers. |
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| March 13, 2008 @ 3:05pm |
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posted by Satisfied Customer | | Wendell and Beth in the service dept. in Frankfort, KY were very friendly people, took care of all concerns and is very professional.
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